747-2 Privacy Policy — Your Data, Handled With Care

747-2 is an online gaming platform operated for players based in the Philippines, offering casino-style entertainment, sports betting, and mobile-first gaming experiences. This Privacy Policy applies to all personal information collected when you register an account, use our platform, contact our support team, or interact with any part of the 747-2 website. We are committed to handling your personal data responsibly and in line with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). This policy tells you clearly what data we collect, why we collect it, how long we keep it, and who we may share it with. If you have any questions about how your information is handled, the details at the end of this policy will point you in the right direction.

When you create a 747-2 account, we collect the personal details you provide during registration, including your full name, date of birth, email address, mobile number, and preferred payment details. We also collect identity verification documents when required to comply with Know Your Customer (KYC) obligations under Philippine regulations. As you use the platform, we automatically gather technical data such as your IP address, device type, browser version, operating system, and session activity logs. Transaction records — including deposit amounts, withdrawal requests, bet history, and game activity — are stored as part of your account record. If you contact our support team, we retain records of those communications to help resolve issues and improve our service. We may also collect information about how you navigate the platform, which pages you visit, and how long you spend on each section, to help us improve the overall experience. All data collection is limited to what is necessary for the purposes described in this policy.

Your personal information is used primarily to operate and maintain your 747-2 account, process deposits and withdrawals in Philippine pesos (PHP), and deliver the gaming services you have signed up for. We use identity and verification data to comply with our legal obligations under Philippine anti-money laundering and responsible gaming regulations. Technical and behavioural data helps us detect and prevent fraud, protect account security, and ensure the platform runs smoothly across all devices, including mobile. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are not optional as they relate to your account. Where you have given consent, we may also send you promotional messages about new games, betting markets, or platform features; you can withdraw this consent at any time through your account settings. Aggregated, anonymised data may be used internally for analytics and platform improvement, but this data cannot be used to identify you personally. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.

747-2 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share data only where it is necessary to deliver our services or comply with legal requirements. Payment processors and banking partners receive the transaction data needed to complete your deposits and withdrawals securely. Identity verification providers may receive copies of your KYC documents to complete the verification process required under Philippine regulations. Our technology and hosting partners may process data on our behalf under strict contractual obligations that prohibit them from using your data for any purpose other than providing services to 747-2. Where required by Philippine law, court order, or regulatory authority, we may disclose personal information to the relevant government body or law enforcement agency. All third parties who handle your data on our behalf are required to maintain appropriate security standards and are not permitted to retain your data beyond what is necessary for the task at hand.

We retain your personal information for as long as your 747-2 account remains active and for a period after closure as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements. Account activity logs and support communications are kept for a shorter period unless they are relevant to an ongoing investigation or dispute. When the retention period for a particular category of data expires, we securely delete or anonymise it so that it can no longer be linked to you. If you request deletion of your account, we will action that request promptly, subject to any legal obligations that require us to retain certain records. You may contact us at any time to ask about the specific retention period that applies to your data. We review our retention practices regularly to ensure we are not holding data for longer than necessary.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012. You have the right to be informed about how your data is collected and used, which is the purpose of this policy. You may request access to the personal information we hold about you, and we will provide a copy within a reasonable timeframe. If any of your information is inaccurate or incomplete, you have the right to request a correction, and we will update our records accordingly. You may object to the processing of your data for direct marketing purposes at any time, and we will stop using it for that purpose without delay. In certain circumstances, you have the right to request that we erase your personal data, subject to our legal retention obligations. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated. To exercise any of these rights, please reach out to us using the contact details provided at the end of this policy.

747-2 takes the security of your personal information seriously and uses a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using industry-standard TLS protocols, ensuring that your login credentials and payment details are protected in transit. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such access is logged and monitored. We conduct regular security assessments and keep our systems updated to address known vulnerabilities. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the National Privacy Commission in accordance with Philippine law. We encourage you to use a strong, unique password for your 747-2 account and to enable any additional security features available in your account settings. While we take every reasonable precaution, no online system can guarantee absolute security, and you use the platform at your own risk in this regard.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 747-2 handles your personal data, you can reach our data privacy team by email at [email protected]. We aim to respond to all data-related enquiries within five business days. This policy may be updated from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations. When we make material changes, we will notify registered players by email or through a prominent notice on the platform before the changes take effect. The "Last updated" date at the top of this page always reflects the most recent version. We encourage you to review this policy periodically so you remain informed about how your information is being protected. Continued use of the 747-2 platform after any update constitutes your acceptance of the revised policy.